Customer Data in Motion
Data Automation is less about general integration needs and more about automating function specific business processes to power data-driven decisions. General integration tools are not built for the needs of AI and data-driven decision making, as they are not designed to transform, aggregate and process large amounts of distributed data for connected analytics. Additionally, data-driven decisions for customer success require connecting deeper with industry domain data sources.
Lingk is purpose-built to enable you to hide the complexity of APIs in front of friendly wizards and flexible SQL recipes. Lingk Speed Wizards use API metadata to present a user-friendly experience to end users. Lingk SQL Recipes enable you to interact with APIs using readily-available SQL skills. Lingk connectors automatically handle security and paging for APIs.
Lingk provides a blueprint for customer intelligence. When Lingk is utilized, you can combine product usage and CRM data to create actionable insights, early alerts and better dashboards to drive customer success.
Lingk HQ organizes all your customer data integration activities for a collaborative and dynamic data experience. Users of Lingk HQ see the workspaces they create and are invited to. Users can then quickly build data pipelines for customer success through Speed Wizards and SQL Recipes.
Workspaces enable stronger collaboration and organization for 10s, 100s or even 1,000s of integration projects. Workspaces are designed to increase transparency across teams, departments and with approved third parties. Each workspace includes only invited users and are ideal for project teams of all sizes.
Inside workspaces, users can build customer data integrations by simply using a Speed Wizard or the web-based SQL Recipe Builder. Integration configurations can be versioned and deployed across customizable environments in the workspace supporting your entire integration development and customer life-cycle.
Speed Wizards enable fast and smart Integration for on-premise or cloud-based systems. Using step-by-step wizards including intelligent auto-mapping of metadata, you'll be able to build high quality data automations easier than ever before. Speed Wizards are much easier to use than those typical drag-and-drop tools that only provide limited guidance for building quality data automations and customer success integrations. Speed Wizards automatically generate SQL Recipes and can be white labeled or embedded into apps.
Recipes enable many different data scenarios (batch, streaming, and big data analytics) to be accomplished in record time. Recipes are human-readable, reusable YAML configurations that combine connector information, data orchestration, and powerful SQL commands that enable almost any type of transformation and aggregation on large sets of data.
Managing recipes in the web-based Recipe Builder is easy. Inside the Recipe Builder you can build, save, test, version, deploy, schedule and securely share recipes. The Recipe Builder becomes a one-stop shop for managing all types of reusable integrations and events that align to your integration project needs.
Building quality data experiences (reports, dashboards, analytics, etc) often require one or many data processes to be automated across multiple systems. Connected Experiences replace the “quality control” spreadsheet and make it easy to collaborate on data quality and operational improvements to see immediate results.
Moving data automation from time-based schedules to event-based triggers makes reports, dashboards, and analytics more relevant, personalized and real-time. Additionally, a complete business process automation typically requires that data processes are triggered.
The Event Engine allows you to trigger batch processes based on external events, create events based on batch or streaming data, and publish flexible webhooks that external systems can consume.
Customer Data Connectors
The Lingk Adapter is simple-to-use, install and a powerful way to provide secure RESTful access to on-premise databases and files desired for data pipelines and integration. The Lingk Adapter is a distribution of Apache Nifi that utilizes Docker for easy installation to run anywhere. After running the Lingk Adapter and connecting databases or adding files, you can create unlimited API endpoints that you can easily use with Lingk Speed Wizards and SQL Recipes.
Identifying and resolving issues with data pipelines and integrations quickly reduces the management burden when you have many pipelines feeding 360 degree views, connected analytics, early warning alerts and deep learning. Lingk DX provides high level monitoring at the workspace level and detailed execution plans at the recipe level.
Lingk Transformer Engine
The Lingk Transformer Engine (LTE) processes the data for the Lingk DX Platform. Built on top of Apache Spark, the LTE has the ability to power all your ETL, event streaming and big data analytics needs. A Lingk recipe is the way to harness all the power of the LTE and to orchestrate data flows.
In a SaaS deployment, all data flowing through the LTE is “stateless” and in-memory. This means that you never have to worry about Lingk data on our servers.
A hybrid deployment of LTE is typically used if your organization’s compliance or policy requirements prevent you from using a multi-tenant cloud service.
Security by Design
Your data is owned by you and we take careful measures to make your data as safe as possible. We use Amazon Web Services (AWS) for our infrastructure which has achieved both ISO 27001 certification and successfully completed multiple SSAE 16 audits.
Have questions? Our team is here to help.
From general inquiries about the Lingk DX Platform to more technical questions about specific data syncs—we’ve got you covered. We offer standard and premium support level options and include in-app customer communication with our platform.