Microsoft Dynamics 365

Microsoft Dynamics 365 CRM Services for Higher Education

Consulting, implementation support, integrations, and data services for Microsoft Dynamics 365 CRM.

Microsoft Dynamics 365 Implementation and Integration Services

Trusted by Top Institutions

Services We Deliver for Microsoft Dynamics 365

  • CRM strategy and roadmap development
  • Engagement process alignment across admissions, advancement, and student lifecycle
  • Integration and data architecture planning
  • Governance and operational readiness assessments
  • Requirements gathering and system design
  • Dynamics 365 CRM object model and workflow configuration
  • Automation and business process orchestration
  • Testing coordination (QA/UAT) and cutover planning
  • Post-go-live stabilization and optimization

Lingk is tool-agnostic in our delivery approach. We work with your existing integration tools, or—if desired—provide Lingk's iPaaS (Rhythm) as part of the engagement.

  • Dynamics 365 CRM ↔ SIS (Ellucian Banner/Colleague, Workday Student, Jenzabar, PeopleSoft)
  • Dynamics CRM ↔ LMS and student engagement systems
  • Dynamics CRM ↔ ERP/Finance and HR systems
  • Dynamics CRM ↔ identity and access management systems
  • Dynamics CRM ↔ analytics platforms, data warehouses, and BI tools
  • Historical and current data migration into Dynamics 365 CRM
  • Mapping, transformation logic, and reconciliation
  • Repeatable, auditable data pipelines designed for institutional scale
  • Phased, partial, or full migration strategies
  • Metric and definition standardization across campus systems
  • Alignment of CRM data to institutional reporting models
  • Data lineage awareness for key CRM objects and workflows
  • Data stewardship, quality tracking, and governance policies

Data Strategy that’s AI-Ready

Unlock unprecedented efficiency, simplicity, and data coherence across campus systems with Lingk’s pre-built connectors to other enterprise CRM or LMS systems in your institution