Jessup University

The Challenge

Jessup University faced significant challenges in modernizing its data infrastructure. The reliance on CAMS, a legacy Student Information System (SIS), imposed limitations in scalability and interoperability, hindering the institution's ability to efficiently manage student data. Recognizing the need for a modern CRM, the university aimed to enhance student engagement and administrative efficiency by adopting Salesforce Education Cloud.

Bridging the gap between the outdated CAMS SIS and the sophisticated Salesforce platform required a robust integration platform and services team capable of handling complex data structures. Additionally, integrating PowerFAIDs for financial aid processing added another layer of complexity, necessitating seamless connectivity between the CRM, SIS, and financial aid systems.

Lingk’s Solution

1. Integrating CAMS SIS with Salesforce Education Cloud

Real-time data synchronization ensures that student data remains consistent and up-to-date across both systems, preventing discrepancies and improving accuracy. Enhanced student engagement is achieved by leveraging Salesforce's capabilities to facilitate better communication and relationships between students and staff. Additionally, streamlined operations reduce the need for manual data entry, minimizing errors through automated workflows and increasing efficiency.

2. PowerFAIDs Integration for Financial Aid Management

Connecting CRM and SIS to financial aid systems facilitates smooth data flow between departments, ensuring seamless communication and coordination. Improved financial aid processing enhances the accuracy and speed of financial aid distribution, reducing delays and administrative burdens. By providing better student support, staff can access comprehensive financial profiles, allowing them to deliver more personalized assistance and improve the student experience.

3. Transitioning from CAMS to Salesforce as SIS

Data migration services ensure a secure and efficient transfer of historical data from CAMS to Salesforce, preserving essential records and institutional knowledge. Customized integration solutions tailor the migration process to meet Jessup's specific needs and timelines, ensuring a seamless transition. Training and support provide administrators and staff with the necessary resources and expertise to navigate the new system, fostering a smooth and successful implementation.

Results

✓ Unified Systems: Achieving a cohesive infrastructure where data flows seamlessly between the SIS, CRM, and financial aid systems.

✓ Increased Efficiency: Automating processes reduces administrative workload and allows staff to focus on strategic initiatives.

✓ Enhanced Student Experience: Improved communication and services lead to higher student satisfaction and engagement.

✓ Future-Ready Infrastructure: Positioning Jessup University to adapt quickly to new technologies and evolving educational needs.